The iPhone 7 Plus was released back in 2016 and since its initial launch the phone has had its share of hardware and software problems. In this article we'll be addressing a issue common to the iPhone 7 Plus in which the audio suddenly stops working.
iPhone 7 Plus owners began experiencing audio problems within months after its release. Customers started reporting in having the ability to make and receive calls but no sound would come out. No audio indicates that the iPhone 7 Plus could have a faulty chip on the motherboard.
Signs that you have a faulty audio chip on your iPhone 7 Plus:
At the moment we can't pinpoint exactly what causes the audio ic chip failure but we have listed the most common reasons customers have reported down below:
A majority of techs across the cell phone repair industry say Audio IC chip failure may be related to failed soldering joints or possible a bad board trace underneath the chip. In my opinion it sounds like a manufacture defect similar to the iPhone 6 Plus Touch IC in which the screen would flicker from the top of the screen and would leave the screen unresponsive.
We will say it here. This is not an issue we recommend you fix yourself. You need special soldering equipment and knowledge of motherboards to properly fix the audio.
You can try troubleshoot it yourself by doing a factory reset or updating the software. That's pretty much all you can do before going to the next two options.
Contacting the manufacture is a viable option if your willing to wait and pay. The biggest drawback is that you can wait all that time trying to work with Apple only to have them reject the phone or try to sell you refurbished phone for more than $300.
Currently the Audio IC, on the iPhone 7 Plus, is not on Apples Exchange and Repair Extension Program. This can change in the near future therefore we left a link to Apples exchange and repair program page. Its been two years since it's initial release so we highly doubt it will ever get added to this program. But then again the iPhone 6 Plus Touch IC issue was added to this list two-three years after its release for a small fee of $150 dollars........
This is probably the best and fastest option. Just remember to do your research about the company you're sending your iPhone 7 Plus too.
We also offer Audio IC replacement for any iPhone 7 Plus for $150 and a six month warranty. We are located Orange County California so you can stop by if you live locally or you can mail to us. I'll leave the contact information at the end of this article.
We also offer other micro soldering and motherboard repairs just go to our Micro Soldering page for more prices.
Hope this information was helpful for more information feel free to contact us or leave a comment down below.
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